Yes, we are a 100% Malaysian-owned entity. We provide official invoices in Ringgit Malaysia (MYR), allowing you to claim business expenses and stay compliant with local accounting standards.

Yes, as an authorized SaaS reseller, we provide SST-01 compliant tax invoices. This allows your finance department to process payments without the headache of "Withholding Tax" or "Overseas Credit Card" complications.

Three main reasons: Local Billing, SST Compliance, and Human Support.

Buying direct means paying in USD, navigating global portals, and managing licenses alone. With Axceed IT Solutions, you pay in MYR, stay fully SST-compliant, and get personalized support. Plus, as a local partner, we can help optimize your Microsoft 365 and Veeam licenses, often at a lower cost than buying direct, while bundling security, backup, and support services into one convenient monthly plan.

Absolutely. We integrated with Stripe to support FPX (Online Banking), which is the preferred method for most Malaysian SMEs. We also accept all major Credit and Debit cards.

Once your payment is verified, standard licenses (like M365) are typically provisioned to your tenant within an hour.

No. Most of our SaaS products are on a monthly recurring basis. You can scale up, scale down, or cancel at any time. We believe in earning your business every single month.

Yes! Whether you need 1 seat for a new hire or 500 seats for a new branch, our marketplace is built to handle quantities of any size with no "minimum buy" for core products.

The process is seamless. For Microsoft 365, we simply send you a "Relationship Request" link. Once you click "Authorize," we take over the billing and support. Your emails and files remain exactly where they are—there is zero downtime.

To use Copilot, you must first have a "Base License" (like M365 Business Standard or Premium). Once that is active, we can add the Copilot license to your account instantly. We can check your eligibility in minutes.

Axceed IT Solutions is a Pure Retailer to keep our licensing prices the lowest in the market. We provide "Self-Activation" guides. However, if you require a full hands-on migration or managed services, we can refer you to our technical partner firm, Steverson & Co.

This depends on the vendor. Microsoft and Veeam now offer regional data residency options (including Singapore and upcoming Malaysia regions). We can help you configure your tenant to ensure your data stays as close to home as possible.

Every license includes Tier 1 Vendor Support. If you have a technical glitch, first we will provide a local support to you through your preferred channel, either phone, e-mail or WhatsApp. For complex issue, we trigger a high-priority ticket through our Global Distributor platform, ensuring you get the first class, enterprise-level attention regardless of your company size.